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Welcome to ZayChat. These Terms of Service (“Terms”) govern your access to and use of the ZayChat platform, including all related applications, services, content, and features.

By installing, accessing, or using ZayChat, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not accept these Terms, you must stop using the platform immediately.

ZayChat is an online voice-focused social community designed to allow users to communicate, participate in interactive entertainment activities, and connect with others in real time. Your use of the service must comply with these Terms, our Privacy Policy, and all applicable laws and regulations.

We may revise these Terms periodically. Updated versions may be published within the application or through other official communication channels. Continued use of ZayChat after updates become effective indicates your acceptance of the revised Terms.

To use ZayChat, you must meet the minimum legal age requirement applicable in your country or region, and in no event be under 18 years old unless local law allows otherwise.

By using ZayChat, you confirm that:

• You satisfy the required minimum age
• You are legally capable of entering into binding agreements
• You will follow all applicable laws, regulations, and platform rules

We reserve the right to deny access, suspend, or permanently remove accounts that fail to meet these requirements.

ZayChat may provide services and features including, but not limited to:

• Real-time voice chat rooms
• Social interaction and communication tools
• User profiles and friend systems
• Virtual gifts and digital experiences
• Entertainment and community participation features

We may add, remove, limit, or modify any service feature at our sole discretion without prior notice.

4.1 Registration

Users may register accounts through supported login methods, including third-party authentication providers where available.

4.2 Account Security

You are responsible for protecting your account credentials and for all activities that occur under your account.

You agree not to share your password or allow unauthorized access to your account.

4.3 Enforcement Actions

We may investigate and take action against accounts involved in behavior that:

• Violates these Terms
• Breaks applicable laws or regulations
• Endangers platform security or user safety
• Involves fraud, abuse, or harmful conduct

Actions may include content removal, feature restrictions, suspension, or permanent account termination.

You may permanently delete your ZayChat account at any time.

Deletion Process

Navigate to:

Settings → Delete Account

Consequences of Deletion

Once deletion is completed:

• Personal information may be erased or anonymized as required by law
• Virtual items, balances, and purchased digital assets may be permanently lost
• Deleted accounts generally cannot be recovered

Processing times for deletion requests may vary depending on operational or legal requirements.

We retain personal information only for legitimate operational, contractual, legal, and security purposes, including:

• Maintaining and improving the service
• Resolving disputes
• Enforcing agreements
• Meeting regulatory obligations

Information that is no longer required may be securely deleted, anonymized, or archived according to applicable laws.

By using ZayChat, you agree not to engage in activities including:

• Illegal or unauthorized conduct
• Harassment, bullying, threats, or intimidation
• Fraudulent or deceptive behavior
• Uploading violent, hateful, or sexually explicit material
• Spreading malware, malicious code, or harmful software
• Impersonating individuals, organizations, or public figures
• Circumventing moderation, security, or enforcement systems
• Exploiting or endangering minors in any way

Violations may result in immediate enforcement measures without prior notice.

8.1 Responsibility for Content

You are solely responsible for any information, audio, text, images, videos, or other materials you upload, publish, or share through ZayChat.

8.2 Restricted Content

Users may not upload, distribute, or promote content involving:

• Child exploitation or abuse
• Sexually explicit or exploitative material
• Hate speech or discriminatory behavior
• Illegal activities or dangerous conduct
• Intellectual property infringement
• Viruses, malware, or malicious software

8.3 Moderation

ZayChat may use automated systems and manual review processes to detect policy violations and maintain platform safety.

We reserve the right to:

• Remove content
• Restrict visibility or functionality
• Suspend or terminate accounts
• Cooperate with law enforcement authorities where legally required

Users may report inappropriate behavior through available in-app reporting tools.

ZayChat may provide virtual currency, digital gifts, subscriptions, or other non-physical items.

You acknowledge that:

• Virtual items have no cash value
• They cannot be exchanged for real-world currency
• Transfers outside the platform may not be permitted

All purchases are processed through authorized payment platforms and remain subject to the policies of those providers.

Refunds

Except where required by law or platform rules, purchases are generally non-refundable.

All ownership rights related to ZayChat, including software, branding, graphics, technology, and platform content, remain the exclusive property of ZayChat or its licensors.

By submitting content to the platform, you grant ZayChat a worldwide, non-exclusive, royalty-free license to host, use, reproduce, adapt, display, and distribute such content for operating, promoting, and improving the service.

You confirm that you possess the necessary rights to grant this permission.

Your use of ZayChat is also governed by our Privacy Policy, which explains how we collect, process, store, and protect user information.

We actively monitor the platform to prevent:

• Spam and fake activity
• Unauthorized automation
• Fraudulent transactions
• Abuse of platform systems
• Attempts to evade moderation or enforcement actions

Accounts involved in such activities may face temporary or permanent restrictions.

ZayChat maintains a strict zero-tolerance approach toward child exploitation, abuse, or unsafe conduct involving minors.

Prohibited behavior includes:

• Sexual content involving minors
• Grooming or predatory conduct
• Sharing or promoting CSAM (Child Sexual Abuse Material)
• Any exploitation or endangerment of children

Violations may result in:

• Immediate removal of related content
• Permanent account bans
• Reporting to appropriate authorities where required by law

ZayChat is provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, we do not guarantee:

• Continuous or uninterrupted service
• Error-free functionality
• Accuracy, reliability, or completeness of content
• Suitability for any specific purpose

Your use of the platform is at your own risk.

To the maximum extent permitted under applicable law, ZayChat and its affiliates shall not be responsible for:

• Indirect or consequential damages
• Loss of profits, revenue, data, or goodwill
• User-generated content
• Actions of third parties
• Unauthorized account access
• Technical failures or service interruptions

You agree to defend, indemnify, and hold harmless ZayChat, its affiliates, employees, and partners from claims, liabilities, damages, losses, and expenses arising from:

• Your use of the service
• Your violation of these Terms
• Your infringement of third-party rights
• Your unlawful or harmful conduct

These Terms shall be interpreted and enforced in accordance with applicable laws and regulations.

In the event of disputes, both parties agree to first attempt resolution through good-faith negotiation. If unresolved, disputes may be submitted to courts or authorities with proper jurisdiction.

We reserve the right to modify, suspend, limit, or discontinue any aspect of ZayChat at any time, including features, functions, or availability.

We may also revise these Terms due to:

• Legal or regulatory requirements
• Security or operational considerations
• Product or feature updates

If you have questions regarding these Terms of Service, you may contact us through:

Email: [email protected]

Welcome to ZayChat. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how ZayChat collects, uses, stores, and shares data when you access or use our services.

By downloading, registering for, or using ZayChat, you agree to the practices described in this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of the application.

We may modify this Privacy Policy occasionally to reflect service updates, legal requirements, or operational changes. Updated versions will be published inside the app or through other official channels. Continued use of ZayChat after changes become effective means you accept the revised Policy.

1.1 Information You Submit

While using ZayChat, you may provide information directly to us, including:

• Profile and Registration Details: This may include your display name, username, avatar, gender, birthday, phone number, email address, verification information, and other profile-related content.
• Content and Communications: Information shared through the platform, such as voice room conversations, private messages, comments, images, videos, audio recordings, and other user-generated content.
• Purchase and Payment Data: Records related to subscriptions, virtual items, coins, gifts, and in-app transactions. Payment processing is handled by authorized third-party payment services, and we do not store complete bank card details.
• Customer Service Information: Data submitted when contacting support, sending feedback, participating in surveys, or reporting technical problems.

1.2 Information Collected Automatically

When you interact with ZayChat, some information may be gathered automatically, including:

• Device and Technical Information: Such as device model, operating system version, application version, device language, screen size, mobile carrier, network type, and advertising identifiers.
• App Activity Information: Including login times, usage frequency, interaction behavior, session duration, feature engagement, error reports, and diagnostic logs.
• Location-Related Information: Approximate geographic information derived from IP address, network connection, or device settings.
• Safety and Risk Control Data: We may review activity patterns and certain content to identify suspicious behavior, policy violations, spam, fraud, or unauthorized access attempts.

1.3 Information from External Sources

In certain situations, we may receive information from third parties, including:

• Social Login Providers: If you sign in through Apple, Google, Facebook, or similar services, limited account details may be shared with us according to your authorization settings.
• Business and Technology Partners: Advertising providers, analytics companies, cloud infrastructure services, and payment platforms may provide operational data necessary for delivering and improving our services.

ZayChat may use collected information for purposes including:

• Creating and maintaining user accounts
• Operating voice chat rooms and social features
• Delivering personalized recommendations and content
• Enhancing security and preventing abuse
• Improving app stability, functionality, and performance
• Processing transactions and virtual purchases
• Responding to support requests and user feedback
• Meeting legal, regulatory, and compliance obligations

Where required by applicable law, we process personal information based on user consent or other lawful grounds.

ZayChat does not sell users' personal information to third parties.

We may share information under the following circumstances:

• Service Vendors and Partners: We cooperate with trusted third-party providers that assist with hosting, analytics, moderation, customer support, advertising, and payment processing.
• Legal and Regulatory Requirements: Information may be disclosed when required by law, legal process, government request, or to protect the rights, security, and safety of our users, platform, or business operations.
• Corporate Transactions: If ZayChat undergoes a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction.
• Related Companies: Data may be shared within affiliated entities to support internal operations and maintain consistent services.

Because ZayChat serves users worldwide, your information may be transferred to, stored in, or processed in countries outside your own jurisdiction. We take reasonable measures to ensure appropriate data protection safeguards are applied where required.

We use commercially reasonable administrative, technical, and physical safeguards to help protect user information from unauthorized access, misuse, disclosure, alteration, or destruction.

Despite these efforts, no online platform or electronic storage method can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

Depending on your local laws and regulations, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account or information
• Limit or object to certain data processing activities
• Withdraw consent where consent is the legal basis

You may submit requests through the app settings or contact our support team directly.

ZayChat may use cookies, local storage, SDKs, and similar technologies to support core functionality, analyze traffic, improve performance, and personalize user experience.

These technologies are not intended for unauthorized cross-platform tracking.

ZayChat is not designed for individuals who do not meet the minimum legal age in their jurisdiction. We do not knowingly collect personal information from underage users. If such information is discovered, we will take reasonable steps to remove it promptly.

We reserve the right to update or revise this Privacy Policy at any time. The latest version will always be accessible within the application. Your continued use of ZayChat after updates become effective constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us through:

Email: [email protected]

At ZayChat, safeguarding minors is one of our highest priorities. We are committed to maintaining a secure and respectful online environment where children and teenagers are protected from exploitation, abuse, and harmful behavior.

ZayChat maintains strict safety policies designed to comply with international child protection standards and platform requirements, including Google Play child safety policies. Any conduct that threatens the physical, emotional, or psychological well-being of minors is strictly forbidden.

This Child Safety Standards document explains the measures, policies, and enforcement systems we use to help protect minors on our platform.

ZayChat enforces a comprehensive zero-tolerance policy against child sexual exploitation, abuse, or endangerment of any kind.

Prohibited activities include, but are not limited to:

• Sexual exploitation or abuse involving minors
• Possession, sharing, promotion, or access to Child Sexual Abuse Material (CSAM)
• Any content or behavior that may endanger children emotionally, physically, or psychologically
• Attempts to exploit, manipulate, or target minors for inappropriate purposes

Any confirmed violation may result in immediate enforcement action, including permanent account removal and reporting to relevant authorities where required by law.

Users of ZayChat are strictly prohibited from engaging in activities such as:

• Uploading or distributing sexualized content involving minors
• Grooming, coercion, manipulation, or predatory conduct toward minors
• Soliciting inappropriate conversations or interactions with children
• Sharing links, files, or materials related to CSAM
• Pretending to be a minor for deceptive or harmful purposes
• Encouraging dangerous, exploitative, or abusive situations involving minors

To identify violations, ZayChat uses a combination of automated safety systems, content review technologies, and human moderation processes.

We encourage all users to report any behavior, account, or content that may threaten the safety of minors.

Reports may be submitted through the following channels:

• In-App Reporting Features: Users may report profiles, voice rooms, messages, or uploaded content directly inside the ZayChat application.
• Safety Contact Email: Child safety concerns may also be reported through: [email protected]

All reports are handled confidentially and reviewed with high priority by our moderation and safety teams.

When violations of child safety policies are detected or confirmed, ZayChat may take actions including:

• Immediate removal of violating content
• Temporary restrictions or permanent account bans
• Blocking associated devices, IP addresses, or identifiers
• Escalation to law enforcement or child protection agencies where legally necessary
• Cooperation with official investigations involving child safety threats

Situations involving credible risks to minors are addressed as urgent matters.

ZayChat is committed to complying with applicable child safety laws and regulations in jurisdictions where our services operate.

This includes compliance with standards and frameworks such as:

• The United Nations Convention on the Rights of the Child
• Applicable anti-exploitation and child protection legislation
• Google Play child safety and CSAM policies
• Other relevant regional and international safety requirements

For concerns specifically related to child safety, exploitation, or abuse, users may contact:

ZayChat Safety Team
Email: [email protected]

ZayChat continually works to strengthen protections for minors and improve platform safety measures.

Our ongoing efforts may include:

• Enhancing moderation and detection technologies
• Updating internal safety policies and procedures
• Training moderation and trust & safety personnel
• Improving reporting and enforcement workflows
• Cooperating with relevant child protection organizations and authorities

Through these ongoing measures, ZayChat aims to provide a safer and more responsible social platform for all users, with special emphasis on protecting minors from harm.

ZayChat is an international live voice community where people connect, interact, and share experiences through real-time audio conversations. Meet new friends from around the world, join lively voice rooms, and enjoy a social space filled with entertainment, creativity, and authentic communication.

Whether you want to relax and listen, make friends, sing together, or join fun discussions, ZayChat makes it easy to connect naturally through voice.

Jump into active voice chat rooms anytime and discover communities that match your interests. From casual conversations and music sessions to games and social hangouts, there is always something happening live.

Create your own room in just a few taps and invite others to join the conversation instantly.

Connect with users from different countries and cultures in a more personal and engaging way. Real-time voice interaction helps conversations feel more genuine, making it easier to build friendships and meaningful social connections.

Discover trending rooms, join popular topics, and become part of a vibrant global community.

ZayChat offers more than voice chatting. Enjoy entertaining social features designed to make every moment more exciting.

• Send virtual gifts during live conversations
• Participate in special in-app events
• Unlock rewards through daily activity
• Enjoy interactive games and group activities

The more active you are, the more experiences and surprises you can explore.

We encourage respectful communication and community interaction. ZayChat is committed to building a welcoming platform where users can express themselves freely, connect safely, and enjoy positive social experiences together.

Getting started is quick and convenient. Sign in with your preferred login method, enter live rooms instantly, and start meeting new people right away.

No complicated setup required. Just open the app and start talking.

Download ZayChat today and discover a new way to socialize through live voice.

Meet people worldwide, join real conversations, and enjoy authentic connections anytime, anywhere.