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Welcome to ZayChat. These Terms of Service (“Terms”) govern your access to and use of the ZayChat platform, including all related applications, services, content, and features.

By installing, accessing, or using ZayChat, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not accept these Terms, you must stop using the platform immediately.

ZayChat is an online voice-focused social community designed to allow users to communicate, participate in interactive entertainment activities, and connect with others in real time. Your use of the service must comply with these Terms, our Privacy Policy, and all applicable laws and regulations.

We may revise these Terms periodically. Updated versions may be published within the application or through other official communication channels. Continued use of ZayChat after updates become effective indicates your acceptance of the revised Terms.

To use ZayChat, you must meet the minimum legal age requirement applicable in your country or region, and in no event be under 18 years old unless local law allows otherwise.

By using ZayChat, you confirm that:

• You satisfy the required minimum age
• You are legally capable of entering into binding agreements
• You will follow all applicable laws, regulations, and platform rules

We reserve the right to deny access, suspend, or permanently remove accounts that fail to meet these requirements.

ZayChat may provide services and features including, but not limited to:

• Real-time voice chat rooms
• Social interaction and communication tools
• User profiles and friend systems
• Virtual gifts and digital experiences
• Entertainment and community participation features

We may add, remove, limit, or modify any service feature at our sole discretion without prior notice.

4.1 Registration

Users may register accounts through supported login methods, including third-party authentication providers where available.

4.2 Account Security

You are responsible for protecting your account credentials and for all activities that occur under your account.

You agree not to share your password or allow unauthorized access to your account.

4.3 Enforcement Actions

We may investigate and take action against accounts involved in behavior that:

• Violates these Terms
• Breaks applicable laws or regulations
• Endangers platform security or user safety
• Involves fraud, abuse, or harmful conduct

Actions may include content removal, feature restrictions, suspension, or permanent account termination.

You may permanently delete your ZayChat account at any time.

Deletion Process

Navigate to:

Settings → Delete Account

Consequences of Deletion

Once deletion is completed:

• Personal information may be erased or anonymized as required by law
• Virtual items, balances, and purchased digital assets may be permanently lost
• Deleted accounts generally cannot be recovered

Processing times for deletion requests may vary depending on operational or legal requirements.

We retain personal information only for legitimate operational, contractual, legal, and security purposes, including:

• Maintaining and improving the service
• Resolving disputes
• Enforcing agreements
• Meeting regulatory obligations

Information that is no longer required may be securely deleted, anonymized, or archived according to applicable laws.

By using ZayChat, you agree not to engage in activities including:

• Illegal or unauthorized conduct
• Harassment, bullying, threats, or intimidation
• Fraudulent or deceptive behavior
• Uploading violent, hateful, or sexually explicit material
• Spreading malware, malicious code, or harmful software
• Impersonating individuals, organizations, or public figures
• Circumventing moderation, security, or enforcement systems
• Exploiting or endangering minors in any way

Violations may result in immediate enforcement measures without prior notice.

8.1 Responsibility for Content

You are solely responsible for any information, audio, text, images, videos, or other materials you upload, publish, or share through ZayChat.

8.2 Restricted Content

Users may not upload, distribute, or promote content involving:

• Child exploitation or abuse
• Sexually explicit or exploitative material
• Hate speech or discriminatory behavior
• Illegal activities or dangerous conduct
• Intellectual property infringement
• Viruses, malware, or malicious software

8.3 Moderation

ZayChat may use automated systems and manual review processes to detect policy violations and maintain platform safety.

We reserve the right to:

• Remove content
• Restrict visibility or functionality
• Suspend or terminate accounts
• Cooperate with law enforcement authorities where legally required

Users may report inappropriate behavior through available in-app reporting tools.

ZayChat may provide virtual currency, digital gifts, subscriptions, or other non-physical items.

You acknowledge that:

• Virtual items have no cash value
• They cannot be exchanged for real-world currency
• Transfers outside the platform may not be permitted

All purchases are processed through authorized payment platforms and remain subject to the policies of those providers.

Refunds

Except where required by law or platform rules, purchases are generally non-refundable.

All ownership rights related to ZayChat, including software, branding, graphics, technology, and platform content, remain the exclusive property of ZayChat or its licensors.

By submitting content to the platform, you grant ZayChat a worldwide, non-exclusive, royalty-free license to host, use, reproduce, adapt, display, and distribute such content for operating, promoting, and improving the service.

You confirm that you possess the necessary rights to grant this permission.

Your use of ZayChat is also governed by our Privacy Policy, which explains how we collect, process, store, and protect user information.

We actively monitor the platform to prevent:

• Spam and fake activity
• Unauthorized automation
• Fraudulent transactions
• Abuse of platform systems
• Attempts to evade moderation or enforcement actions

Accounts involved in such activities may face temporary or permanent restrictions.

ZayChat maintains a strict zero-tolerance approach toward child exploitation, abuse, or unsafe conduct involving minors.

Prohibited behavior includes:

• Sexual content involving minors
• Grooming or predatory conduct
• Sharing or promoting CSAM (Child Sexual Abuse Material)
• Any exploitation or endangerment of children

Violations may result in:

• Immediate removal of related content
• Permanent account bans
• Reporting to appropriate authorities where required by law

ZayChat is provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, we do not guarantee:

• Continuous or uninterrupted service
• Error-free functionality
• Accuracy, reliability, or completeness of content
• Suitability for any specific purpose

Your use of the platform is at your own risk.

To the maximum extent permitted under applicable law, ZayChat and its affiliates shall not be responsible for:

• Indirect or consequential damages
• Loss of profits, revenue, data, or goodwill
• User-generated content
• Actions of third parties
• Unauthorized account access
• Technical failures or service interruptions

You agree to defend, indemnify, and hold harmless ZayChat, its affiliates, employees, and partners from claims, liabilities, damages, losses, and expenses arising from:

• Your use of the service
• Your violation of these Terms
• Your infringement of third-party rights
• Your unlawful or harmful conduct

These Terms shall be interpreted and enforced in accordance with applicable laws and regulations.

In the event of disputes, both parties agree to first attempt resolution through good-faith negotiation. If unresolved, disputes may be submitted to courts or authorities with proper jurisdiction.

We reserve the right to modify, suspend, limit, or discontinue any aspect of ZayChat at any time, including features, functions, or availability.

We may also revise these Terms due to:

• Legal or regulatory requirements
• Security or operational considerations
• Product or feature updates

If you have questions regarding these Terms of Service, you may contact us through:

Email: [email protected]

Welcome to ZayChat. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how ZayChat collects, uses, stores, and shares data when you access or use our services.

By downloading, registering for, or using ZayChat, you agree to the practices described in this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of the application.

We may modify this Privacy Policy occasionally to reflect service updates, legal requirements, or operational changes. Updated versions will be published inside the app or through other official channels. Continued use of ZayChat after changes become effective means you accept the revised Policy.

1.1 Information You Submit

While using ZayChat, you may provide information directly to us, including:

• Profile and Registration Details: This may include your display name, username, avatar, gender, birthday, phone number, email address, verification information, and other profile-related content.
• Content and Communications: Information shared through the platform, such as voice room conversations, private messages, comments, images, videos, audio recordings, and other user-generated content.
• Purchase and Payment Data: Records related to subscriptions, virtual items, coins, gifts, and in-app transactions. Payment processing is handled by authorized third-party payment services, and we do not store complete bank card details.
• Customer Service Information: Data submitted when contacting support, sending feedback, participating in surveys, or reporting technical problems.

1.2 Information Collected Automatically

When you interact with ZayChat, some information may be gathered automatically, including:

• Device and Technical Information: Such as device model, operating system version, application version, device language, screen size, mobile carrier, network type, and advertising identifiers.
• App Activity Information: Including login times, usage frequency, interaction behavior, session duration, feature engagement, error reports, and diagnostic logs.
• Location-Related Information: Approximate geographic information derived from IP address, network connection, or device settings.
• Safety and Risk Control Data: We may review activity patterns and certain content to identify suspicious behavior, policy violations, spam, fraud, or unauthorized access attempts.

1.3 Information from External Sources

In certain situations, we may receive information from third parties, including:

• Social Login Providers: If you sign in through Apple, Google, Facebook, or similar services, limited account details may be shared with us according to your authorization settings.
• Business and Technology Partners: Advertising providers, analytics companies, cloud infrastructure services, and payment platforms may provide operational data necessary for delivering and improving our services.

ZayChat may use collected information for purposes including:

• Creating and maintaining user accounts
• Operating voice chat rooms and social features
• Delivering personalized recommendations and content
• Enhancing security and preventing abuse
• Improving app stability, functionality, and performance
• Processing transactions and virtual purchases
• Responding to support requests and user feedback
• Meeting legal, regulatory, and compliance obligations

Where required by applicable law, we process personal information based on user consent or other lawful grounds.

ZayChat does not sell users' personal information to third parties.

We may share information under the following circumstances:

• Service Vendors and Partners: We cooperate with trusted third-party providers that assist with hosting, analytics, moderation, customer support, advertising, and payment processing.
• Legal and Regulatory Requirements: Information may be disclosed when required by law, legal process, government request, or to protect the rights, security, and safety of our users, platform, or business operations.
• Corporate Transactions: If ZayChat undergoes a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction.
• Related Companies: Data may be shared within affiliated entities to support internal operations and maintain consistent services.

Because ZayChat serves users worldwide, your information may be transferred to, stored in, or processed in countries outside your own jurisdiction. We take reasonable measures to ensure appropriate data protection safeguards are applied where required.

We use commercially reasonable administrative, technical, and physical safeguards to help protect user information from unauthorized access, misuse, disclosure, alteration, or destruction.

Despite these efforts, no online platform or electronic storage method can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

Depending on your local laws and regulations, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account or information
• Limit or object to certain data processing activities
• Withdraw consent where consent is the legal basis

You may submit requests through the app settings or contact our support team directly.

ZayChat may use cookies, local storage, SDKs, and similar technologies to support core functionality, analyze traffic, improve performance, and personalize user experience.

These technologies are not intended for unauthorized cross-platform tracking.

ZayChat is not designed for individuals who do not meet the minimum legal age in their jurisdiction. We do not knowingly collect personal information from underage users. If such information is discovered, we will take reasonable steps to remove it promptly.

We reserve the right to update or revise this Privacy Policy at any time. The latest version will always be accessible within the application. Your continued use of ZayChat after updates become effective constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us through:

Email: [email protected]

ZayChat is committed to protecting children from sexual abuse, exploitation, grooming, and other forms of harm. We strive to maintain a safe and respectful environment for our users and do not tolerate any activity that sexually exploits or endangers minors.

These Child Safety Standards apply to ZayChat and establish our rules for preventing, reporting, and responding to Child Sexual Abuse and Exploitation (CSAE). We are committed to complying with applicable child protection laws and Google Play's Child Safety Standards policy.

ZayChat strictly prohibits all forms of Child Sexual Abuse and Exploitation (CSAE). No user may use our platform to abuse, exploit, groom, solicit, threaten, or otherwise endanger a child.

Prohibited activities include, but are not limited to:

• Creating, uploading, requesting, possessing, sharing, or distributing Child Sexual Abuse Material (CSAM).
• Sexually exploiting or abusing minors in any form.
• Grooming, manipulating, coercing, or soliciting minors for sexual purposes.
• Using voice rooms, private messages, user profiles, or other platform features to facilitate child exploitation.
• Sharing links or other materials intended to promote or facilitate child sexual abuse.
• Threatening, blackmailing, trafficking, or sexually extorting minors.
• Encouraging, facilitating, or promoting the abuse or exploitation of children.

These prohibitions apply to all users, accounts, communications, content, and activities on ZayChat.

Users must not use ZayChat to target minors for abusive, exploitative, or sexually inappropriate purposes. Any conduct that violates these standards or applicable child protection laws is prohibited.

ZayChat may review reports and available information relating to suspected violations in accordance with our policies, applicable law, and the safety measures available on the platform.

We take child safety concerns seriously and seek to address suspected violations through appropriate review and enforcement procedures.

Users are encouraged to report suspected CSAE, CSAM, grooming, or other behavior that may endanger a minor.

Reports can be submitted through the reporting features available within ZayChat, where users can report relevant accounts, messages, voice rooms, or other reportable content.

Child safety concerns may also be reported directly to our designated contact:

Email: [email protected]

When submitting a report, please provide relevant details that can help us identify and review the concern. Do not download, copy, or redistribute suspected CSAM to support a report.

We review child safety reports and take appropriate action based on the nature and severity of the reported conduct.

When we identify or confirm violations of these Child Safety Standards, ZayChat may take appropriate action, including:

• Removing or restricting access to prohibited content.
• Suspending or permanently terminating accounts involved in serious or repeated violations.
• Restricting access to relevant platform features.
• Preserving relevant information where legally permitted and necessary.
• Reporting suspected illegal activity to appropriate law enforcement or child protection authorities when required by applicable law.
• Cooperating with lawful investigations and requests from competent authorities.

The measures taken will depend on the circumstances, the seriousness of the violation, and applicable legal requirements.

ZayChat strictly prohibits Child Sexual Abuse Material (CSAM). When we become aware of suspected CSAM on the platform, we will take appropriate steps to review the report, restrict or remove access where warranted, and follow applicable reporting and legal obligations.

Where required by law, we will report relevant cases to the appropriate authorities or designated child protection organizations, including the National Center for Missing & Exploited Children (NCMEC) where applicable.

We are committed to complying with applicable child protection laws and regulations in the jurisdictions where ZayChat operates, as well as relevant Google Play child safety requirements.

ZayChat designates the following contact channel for questions and reports concerning child sexual abuse, child sexual exploitation, CSAM, and other serious child safety concerns.

App Name: ZayChat
Child Safety Contact: ZayChat Safety Team
Email: [email protected]

This contact channel is intended for child safety reports, policy inquiries, and communications relating to the protection of minors. Reports will be reviewed and handled through the applicable safety response process.

ZayChat is committed to continually reviewing and improving its child safety policies and procedures. We may update these standards to reflect changes in applicable law, platform requirements, and our safety practices.

We aim to maintain accessible reporting channels, respond appropriately to child safety concerns, and take reasonable steps to prevent our services from being used to facilitate child sexual abuse or exploitation.

These Child Safety Standards are publicly available and apply to ZayChat and its users.

ZayChat is an international live voice community where people connect, interact, and share experiences through real-time audio conversations. Meet new friends from around the world, join lively voice rooms, and enjoy a social space filled with entertainment, creativity, and authentic communication.

Whether you want to relax and listen, make friends, sing together, or join fun discussions, ZayChat makes it easy to connect naturally through voice.

Jump into active voice chat rooms anytime and discover communities that match your interests. From casual conversations and music sessions to games and social hangouts, there is always something happening live.

Create your own room in just a few taps and invite others to join the conversation instantly.

Connect with users from different countries and cultures in a more personal and engaging way. Real-time voice interaction helps conversations feel more genuine, making it easier to build friendships and meaningful social connections.

Discover trending rooms, join popular topics, and become part of a vibrant global community.

ZayChat offers more than voice chatting. Enjoy entertaining social features designed to make every moment more exciting.

• Send virtual gifts during live conversations
• Participate in special in-app events
• Unlock rewards through daily activity
• Enjoy interactive games and group activities

The more active you are, the more experiences and surprises you can explore.

We encourage respectful communication and community interaction. ZayChat is committed to building a welcoming platform where users can express themselves freely, connect safely, and enjoy positive social experiences together.

Getting started is quick and convenient. Sign in with your preferred login method, enter live rooms instantly, and start meeting new people right away.

No complicated setup required. Just open the app and start talking.

Download ZayChat today and discover a new way to socialize through live voice.

Meet people worldwide, join real conversations, and enjoy authentic connections anytime, anywhere.